Return Policy
Last Updated: [Date]
Thank you for shopping with Acid Rain New York. We appreciate your support and want to be as clear as possible about our return policy.
All Sales Are Final
Due to the nature of our products, we do not accept returns, exchanges, or refunds for any orders once they are placed.
Please review all product details, sizing information, and your order carefully before completing your purchase.
Damaged or Incorrect Items
While we do not accept returns, we will absolutely make it right if:
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You received the wrong item, or
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Your item arrived damaged or defective
If this happens, please contact us within 48 hours of delivery at info@acidrainstudios.com with:
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Your order number
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A description of the issue
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Clear photos of the item and packaging
We’ll work with you on a solution as quickly as possible.
Order Cancellations
Because orders begin processing immediately, we cannot cancel or modify orders after 1 hour after they have been placed.
Please double-check your items, sizes, and shipping information before completing checkout.
Final Sale Items
All items on our site are considered final sale, including:
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Clothing
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Accessories
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Discounted or promotional items
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Limited-release items
No exceptions are made.
Contact Us
If you have any questions about our policy or need assistance with an issue, reach out to us:
📧 info@acidrainstudios.com
Customer support typically responds within 24-48 hours.